FAQ

  • Q

    BENEFITS FOR EACH BADGE

    A
    You can scroll left and right to view the content.
    DAILY
    TICKET
    LIMIT
    FESTIVAL
    / MARKET
    VENUE
    P & I
    SCREENING
    ONLINE
    SCREENING
    VIDEO
    LIBRARY
    PRESS
    CENTER
    MARKET
    SHUTTLE
    OPENING
    / CLOSING
    CEREMONY
    GUEST
    SHUTTLE
    GUEST
    LOUNGE
    FESTIVAL 4
    CINEPHILE
    PRESS
    MARKET 5

    ● : Available
    ▲ : Separate passes are required for Opening/Closing Photo Zone.
    ※ Badge does NOT grant access to Opening/Closing ceremonies.

  • Q

    How do I pick up my badge?

    A

    You can pick up your badge by presenting your unique number along with a valid ID or passport.
    *Please note that badges cannot be collected by a proxy.

  • Q

    ON-SITE BADGE ISSUANCE

    A

    Festival badge on-site issuance is only available for those who have the following documents.
    - If you are in a new company or organization, which has not been registered for BIFF, please submit your company's business license and company introduction.
    - If you are applying under an already registered company, please submit at least one of the following: employment certificate (issued within the last 3 months), personal biography, article, or IMDB link. (Business card or employee ID is not acceptable.)
    - If you are a freelancer, please submit at least one of the following: IMDB link or a capture image of the ending credit with your name on it.
    - If you are a film major professor, please submit your tenure certificate; if you are a non-film major professor, please submit a syllabus showing your film and video courses.

    For the Press badge accreditation, please fill the on-site registration form and pay an administrative fee of KRW 50,000.

  • Q

    PAYMENT PROCESS

    A

    Payment is available with credit/debit card or cash. (Account transfer is not available.)

  • Q

    I would like to know the refund process after receiving the badge on-site.

    A

    After paying the administrative fee, you can request a refund with a 30 deduction.
    Badges purchased online during the early/general registration period are refundable until 15:00, September 2(KST).
    Refunds will not be available after this time. *please note that once your badge has been used to purchase a ticket, it is non-refundable.

  • Q

    PHOTO GUIDELINE

    A

    For identification purposes, your badge photo must meet the following requirements
    - A clear, high-quality color photo with your face facing forward(B/W photo is not allowed)
    - No photos with hats, headphones, sunglasses, etc.
    - Photos taken within the last 6 months
    - File format is JPG only
    - Business card size of 354*472 (3*4 ratio)
    - File name must be in Korean or English without any special characters
    - 500KB / Maximum file size
    * If an error occurs when uploading or saving a photo, please try renaming the file or try with a new photo.

  • Q

    BADGE LOST

    A

    Please wear your badge at all times, as you will not be able to access your badge benefits without it.
    When you enter the theater using the film ticket issued by your badge, we will check your badge with your ticket.
    When reissuing a badge due to loss or damage, there is a KRW 10,000 reissue fee for the Festival/Cinephile/Press/Platform Busan badge and a KRW 20,000 for the Market badge. Once the badge is reissued, the previous badge will become invalid.

  • Q

    GUEST TICKET GUIDE FOR BADGE HOLDERS

    A

    Guest ticket reservations are free of charge, and tickets issued with badges cannot be transferred to others.
    When entering the movie theater, we check your badge and ticket, and you cannot enter without a badge.

  • Q

    CANCELLATION OF GUEST TICKET

    A

    In case of repeated no-shows, you may be denied ticket reservation and/or badge registration.
    Please cancel the reservation by 30 minutes before the film starts or return the paper ticket at the BIFF Ticket Box, in case you cannot attend the screening.

 
BNK부산은행
제네시스
한국수력원자력㈜
뉴트리라이트
두산에너빌리티
OB맥주 (한맥)
네이버
파라다이스 호텔 부산
한국거래소
드비치골프클럽 주식회사
Ministry of Culture, Sports and Tourism
Busan Metropolitan City
Korean Film Council
BUSAN CINEMA CENTER