Ticketing Information
Ticketing
- Reservation of the tickets for movies: open at 14:00, on October 15th(Thu) – Available on the Internet, mobile web
- BIFF Ticket website is open during the film festival
※ The table below can be scrolled left and right.
| Via online | Period | Payment | Price |
|---|---|---|---|
| BIFF website www.biff.kr |
10.15~10.30 (24 hours) ※ 10.15(Thu) 14:00 open |
Credit card Debit card BIFF voucher Mobile payment |
KRW 7,000 |
- ***Attention: For names in English please use no spacing or capitals. (John Doe = johndoe, Jane Doe = janedoe )
Personal Information Collection and Management
The personal information collected for the electronic entry and exit registration will only be made available at the request of the Center for Disease Control and Prevention. Stored personal information will automatically be destroyed after four weeks.
Notices
- Ticket purchases are only available online at the BIFF website.
- Off-line Ticket Box and BNK BUSAN BANK branch will NOT operate during festival.
- Each ticket purchase can reserve only one ticket per movie.
- Tickets are issued only as electronic tickets for mobile devices; there will be no paper tickets.
- Tickets cannot be exchanged or transferred.
- Ticket holders under the age of 18 are not allowed entry to X-rated movies, even when accompanied by chaperon or guardian.
- Children under 5 are not allowed into any screenings.
Cancellation and Refund
- Tickets reserved can only be cancelled or refunded via the online BIFF website.
- Cancellation is possible no less than 1 hour before the movie starts.
- Cancellation fee
- Before the festival (until Oct.20) : Cancellation fee will be NOT charged.
- During the festival (Oct.21-Oct.30) : Cancellation fee per ticket will be charged. (KRW 1,000)
※ When reserved tickets are cancelled or refunded via the online, the cancellation fee will be paid separately.
- In case of screening schedule changes or cancellations notified by BIFF, full refund is offered until closing day, without charging any fee.
Inquiries
-
Information Desk: Cinemountain 6F in Busan Cinema Center
- Operating Period: 2020.10.21-10.30 09:00-20:30
-
Call Center: 1666-9177
- Operating Period: 2020.09.14-10.30 10:00-17:00 (Break time 12:00-13:30)
- E-mail: cs@biff.kr
-
Lost-and-Found: Information Desk of Cinemountain 6F in Busan Cinema Center
- ※ For lost items, contact the BIFF Information Desk or the Call Center.