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Ticketing Information

Reservation and purchase on-site of the tickets - Only online reservation is possible
  • Reservation of the tickets for the opening and closing ceremony : open at 13:00, on September 20th (Fri)
  • Reservation of the tickets for general movies : open at 13:00, on September 24th (Tue) - Available on the Internet, mobile web, and Busan Bank
  • BIFF Ticket Office is open during the film festival

※ 아래 테이블은 좌우로 스크롤이 가능합니다.

Type Place Period Operating time Payment
Via online BIFF website (www.biff.kr) 9.20~10.12 24-hour(except the first day) Credit card
Deposit card
BIFF voucher
Mobile payment
BIFF Ticket Boxes Busan Cinema Center BIFF Hill 1F 10.3~10.12 09:00~20:00
(10.3, 10.12 - 09:00~15:00)
Credit card
Deposit card
BIFF voucher
Cash
BIFF Ticket Box Outdoor 09:00 ~ 20:00
(10.3   - only reservation ticket usable)
Cinemountain 6F 10.4~10.12 09:00~20:30
(10.12 - 09:00~15:00)
CGV Centum City 7F 10.4~10.11 09:00~20:30
LOTTE CINEMA Centum City 8F
MEGABOX Haeundae(Jangsan) 8F
LOTTE CINEMA Daeyoung 4F
Dongseo University Sohyang Theatre 1F 10.4~10.10 09:00~20:30
- 10.5 No operation
- 10.6 09:00~16:00
BNK BUSAN BANK Any branch 9.24 13:00~16:00 Cash
9.25~10.12 09:00~16:00
  • Even if the tickets get sold out online, tickets can be purchased on-site at BIFF Ticket Offices, on the day of the screening.
  • On the day of the screening of Midnight Passion, the ticket office on the 6th floor of Busan Cinema Center is open from 22:30 as an extended operation. (Only online reservation is possible. The booths for purchase on-site are closed)
  • The tickets of Barrier Free screenings at CGV Centum City can be purchased on-site only at CGV Ticket Office, and those at Open Cinema can be purchased on-site only at Ticket Box Outdoor.
  • ***Attention: For names in English please use no spacing or capitals. (John Doe = johndoe, Jane Doe = janedoe )
Price
  • Opening/Closing screening and ceremony

    KRW 30,000

  • General screening

    KRW 7,000

  • Midnight Passion

    KRW 15,000

Regulation for discounts
  • Discount for senior citizens : 3,000 won off (Only possible at BIFF Ticket Office/Identification card should be present)
  • Free members of Busan Cinema Center : 2,000 won off for the member and one accompany of him or her
  • Paid-up members of Busan Cinema Center : 3,000 won off for the member and one accompany of him or her (Only for the screenings at Busan Cinema Center and Sohyang Theater, with the exceptions of the opening and closing ceremony, and Midnight Passion)
  • Busan Museum of Movies Ticket : 3,000 won off (with the exceptions of the opening and closing ceremony, and Midnight Passion)
    • Only possible at BIFF Ticket Office
    • Discounts for group reservation is only offered during a given time, for those who make applications. (Applications are not accepted during the period of the film festival)
Restriction of Collecting Personal Information

According to Act on Promotion of Information and Communications Network Use and Information Protection, you cannot use your Resident Registration Number for identification purposes to pick up reserved tickets. Only the RESERVATION NUMBER is needed. Please bring the number on the printed reservation details, the number sent via SMS, or reservation details page on your smartphone.

Notices
  • Tickets purchased online can be issued at the BIFF Ticket Box and BUSAN BANK, please be sure of your reservation number, NOT mobile phone or registration number.
  • Lost or damaged tickets cannot be reissued.
  • Partial cancellation is not allowed: If you purchased two tickets and wish to cancel one of the two, both tickets must be cancelled and you have to re-purchase a ticket from the top.
  • Ticket holders under the age of 18 are not allowed entry to X-rated movies even when accompanied by chaperon or adult guardian.
    It can be booked on online but entry will be restricted
  • Children under 5 are not allowed into screenings.
  • Please make sure that all of your name, phone number, and password when reserving a ticket. If any of those informations are incorrect, the reservation might not be complete.
Cancellation and Refund
  • Cancellation is possible until 1 hour before the movie starts.
    • Opening day’s screening & Closing day’s screening tickets cannot be cancelled
    • BIFF voucher used on-site cannot be cancelled
    • The tickets purchased on-site with a credit or debit card can be cancelled only if the card used for the payment is present.
    • Before less than 1 hour of the screening, you can donate or resell your tickets through Exchange Booth, but the tickets might not be sold.
  • Before the festival (until Oct.2) - Cancellation fee is NOT charged.
    • Tickets booked online can be cancelled via internet BEFORE getting issued.
    • Tickets booked at BUSAN BANK can be cancelled at BUSAN BANK ONLY.
    • Tickets booked online and issued at BUSAN BANK can be cancelled at BIFF Ticket Boxes ONLY.
  • During the festival (Oct.3~Oct.12) - Cancellation fee per ticket will be charged. (KRW 1,000)
    • Unissued tickets booked online can be cancelled via Internet. (Processing fee will be charged.)
    • Issued tickets can be cancelled or refunded at BIFF Ticket Boxes ONLY. (Tickets issued at BUSAN BANK can be cancelled at both BIFF Ticket Boxes and BUSAN BANK)
    • In case of screening schedule changes or cancellations notified by BIFF, full refund is offered at BIFF Ticket Boxes until closing day, without charging any fee.
    • There is no cancellation fee if you book online with a BIFF voucher.
  • Payment with mobile phone
    • Tickets reserved in September and cancelled in September : online cancellation is possible.
    • Tickets reserved in September and cancelled in October : If you insert your account number when cancelling online, the refund will be processed with the account after Closing Ceremony.
    • Tickets reserved in October and cancelled in October : Online cancellation is possible.

      (Cancellations done after October will be processed en bloc after Closing Ceremony, and the process can take up to 1 month.)

  • Since 2019, BUSAN BANK also offers cancellation and refund service during the festival.
Inquiry

Call Center : 1666-9177 / Email : cs@biff.kr

※  Operating Period : 2019.09.05.~10.12

Before the Festival 10:00~18:00 / During the Festival 09:00~20:30