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Ticketing Information

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Ticket Reservation Information

Opening / Closing Ceremony
General Screening
PLACE LOCATION PERIOD HOURS OF OPERATION
ONLINE www.biff.kr
www.daum.net
2014.9.25~10.11 24 Hours
(From 09:00 on Sep.25)
BUSAN BANK Any BUSAN BANK branch 2014.9.25~10.11 09:00~16:00
Any BUSAN BANK ATM Phone Banking 24Hours
(From 09:00 on Sep.25)
BIFF BOX OFFICE Busan Cinema Center BIFF Hill 1F
(‘At the Door’ Purchase, Cancel/Refund)
2014.10.2~10.11 08:30~21:00
※Closes at 19:30 on Oct,
11, Closing Ceremony day
Busan Cinema Center Cinemountain 6F
(Pick-up Only)
2014.10.3~10.11 08:30~21:00
(Till 24:00 for the Midnight Passion)
LOTTE CINEMA Centum City 8F
(Pick-up Only)
2014.10.3~10.10 08:30~21:00
CGV Centum City 7F
(Pick-up Only)
SHINSEGAE CENTUMCITY
(‘At the Door’ Purchase, Cancel/Refund)
MEGABOX Haeundae 6F
(Pick-up Only)
Sohyang Theater Centum City
(Pick-up Only)
2014.10.3~10.9
Busan Community Media Center
(Pick-up Only)
2014.10.4~10.9
MEGABOX Busan Theater
(Pick-up, ‘At the Door’ Purchase for Silver audience Only)
2014.10.3~10.5

Ticketing Method

  • Via Online
    • How : Register at Daum website (www.daum.net) (For Non-Korean residents: you may be required to input your personal information such as your name, e-mail address, and passport number for verification)
    • Payment Options : Cash / Credit card / BIFF Cinema Ticket / Mobile Phone(For Korean mobile users only)
    • Ticketing place: BIFF Ticket Box / Any BUSAN BANK branch.
  • Via BUSAN BANK
    • Reservation / ticket issuance available at any BUSAN BANK branch.
    • Payment Options : Cash only
  • BUSAN BANK phone banking : 1588-6200 (BUSAN BANK call center)
    • Ticketing place : BIFF Ticket Box / Any BUSAN BANK branch.
  • BUSAN BANK (CD/ATM)
    • USAN BANK 365 days ATM
    • Ticketing place : BIFF Ticket Box / Any BUSAN BANK branch.

Notice

  • Tickets purchased Online can be issued at the BIFF Ticket Box. Please make sure to know your Reservation Number when issuing the ticket.
  • Partial cancellation is not allowed. (i.e. If you purchased two tickets and wish to cancel one of the two, both tickets has to be cancelled)
  • To complete the payment transaction using your Mobile Phone, the mobile holder must be an adult over the age of 19, and must be holding a Korean mobile device.

Cancellation and Refund Policy

  • Before the festival (Until Oct. 1) : No processing fee will be charged.
    • Tickets booked Online can be cancelled via internet BEFORE issuing the ticket
    • Tickets booked from BUSAN BANK can be cancelled from BUSAN BANK ONLY.
    • Tickets already issued from BUSAN BANK can only be cancelled/refunded at the BIFF Ticket Box during the festival.
  • During the festival (From Oct. 2) : Processing fee of \1,000 per ticket will be charged.
    • Tickets booked Online can be cancelled via internet. (Processing fee will be charged)
    • Once the ticket is issued, Cancellation/Refund will be available at BIFF Ticket Box ONLY. (Even if the ticket is booked from BUSAN BANK)
  • For any Screening Schedule Changes or Cancellations, a full refund will be available at designated BIFF Ticket Box. (Until Oct. 11th,2014)
  • There is NO REFUND for cancellations received on the day of the screening.

Admission Restrictions

  • Lost or damaged ticket cannot be reissued.
  • Ticket holders under the age of 19 will not be admitted to the screenings with age restrictions.
  • Children under 6 are not allowed in the screenings.
  • Certain theaters such as Haneulyeon Theater and Sohyang Theater will not permit any food in the screenings.

For More Information

Please contact BIFF Call Center at, 1666-9177.
  • Operating date : 2014.9.15~10.11
  • Operating hours : 10:00~18:00 (9.15~10.1) / 08:30~21:00 (10.2~10.11)

BIFF Cinema Ticket

  • BIFF Cinema Ticket is a gift certificate that can be used to book tickets. (General Screenings Only)
  • To purchase BIFF Cinema Ticket, please call BIFF Call Center at, 1666-9177.

Group Ticketing

  • Booking Period : 2014.9.26~9.30
  • Requires minimum purchase of 15 tickets per screening to receive ₩1,000 discount per ticket.
  • Applicable screenings : Screenings at Busan Cinema Center BIFF Theater and Haneulyeon Theater, Sohyang Theater (Excluding Opening/Closing ceremonies)
  • To purchase group tickets, please contact BIFF Group Ticketing Line 051-709-2266 or email ticket@biff.kr
NOTICE : On-Time Admission Policy

As in previous years, all ticket holders are required to arrive on time of the screening, or at least within 15 minutes after the screening starts. If you arrive later than 15 minutes past the scheduled screening time, your seat cannot be guaranteed and the ticket will not be refunded. This policy is to avoid any unexpected vacant seats at the screening, and to provide most enjoyable experience for all audiences of Busan International Film Festival.

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Busan Office 3rd Floor, BIFF HILL, Busan Cinema Center, 120, Suyeonggangbyeon-daero, Haeundae-gu, Busan 612-020, Korea Tel. 82-1688-3010 Fax. 82-51-709-2299
Seoul Office #1601, GARDEN TOWER, 84, Yulgok-ro, Jongno-gu, Seoul 110-795, Korea Tel. 82-2-3675-5097 Fax. 82-2-3675-5098